PRIVACY POLICY

Last updated: [05/02/2026]

Imagine Interiors Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, contact us, or engage our services.

This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

# 1. Who We Are

Company Name: Imagine Interiors Ltd
Registered Office: Imagine Interiors Ltd, Dishley Grange Farm, Derby Road, Loughborough, LE11 5SF

Email: info@imagineinteriors.co.uk

Phone: 01509 842262

Website: www.imagineinteriors.co.uk

We are the data controller for the personal data collected through this website.

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# 2. What Personal Data We Collect

We may collect and process the following personal data:

* Contact information (name, email address, phone number, company name)

* Information you submit via contact forms, enquiries, or downloads

* Business-related information when you engage our services

* Technical data (IP address, browser type, device information)

* Usage data (pages visited, time spent on the site)

* Marketing preferences and communications history

We do **not** collect special category personal data (such as health, race, religion, or biometric data) through our website.

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# 3. How We Use Your Personal Data

We use your personal data for the following purposes:

* To respond to enquiries and provide requested information

* To provide and manage our services and contracts

* To improve our website and user experience

* To send marketing communications (where consent is given or where permitted by law)

* To comply with legal and regulatory obligations

The lawful bases for processing your data include:

* Consent

* Performance of a contract

* Legitimate interests (e.g., business development, service improvement)

* Legal obligations

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# 4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

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# 5. Data Sharing and Third Parties

We may share your personal data with:

* Professional advisers (legal, financial, or compliance)

* IT and website service providers

* CRM and email marketing platforms

* Regulatory or government authorities when required by law

We do not sell your personal data to third parties.

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# 6. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Personal data is stored securely and only accessible by authorised personnel.

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# 7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.

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# 8. Your Rights

Under UK data protection law, you have the right to:

* Access your personal data

* Request correction of inaccurate data

* Request deletion of your data ("right to be forgotten")

* Restrict or object to processing

* Data portability

* Withdraw consent at any time (for consent-based processing)

To exercise your rights, please contact us using the details above.

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# 9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

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# 10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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# 11. Complaints

If you have concerns about how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website:[https://www.ico.org.uk](https://www.ico.org.uk)

Phone:0303 123 1113

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# 12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Email: info@imagineinteriors.co.uk

Phone: 01509 842262

Address: Imagine Interiors Ltd, Dishley Grange Farm, Derby Road, LE11 5SF